Per Giovanni Rodriguez of Forbes, the best social media idea of 2011 was AIIM's work with Geoffrey Moore!
For those of you who haven't seen the original piece, it is entitled Systems of Engagement and the Future of Enterprise IT: A Sea Change in Enterprise IT.
If you missed it the first time, download it now. And watch this space in the next few weeks for three new AIIM white papers by Professor Andrew McAfee.
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