Social media is changing enterprise IT. AIIM research shows that 47% of employees 18-30 years old now expect to use the same type of networking tools with their business colleagues as they do with their friends and family. However many business and IT executives worry about the potential loss of productivity in addition to security and privacy issues by having staff access Facebook and Twitter during working hours. In response, many companies prefer to go for hosted or in-house social messaging systems to ensure they can secure and manage the environment.
Per Atle Skjekkeland, Vice President of AIIM -- “Business and IT executives are now starting to realize that social networks within an enterprise enable a company to react and adapt more quickly. Social Messaging is the exchange of information in real time by staff and executives. It makes status updates by staff available to the whole network (except if it has been limited to partial networks), which helps colleagues learn what other colleagues are working on, of important events, or relevant information.”
A new report from AIIM and N:Sight helps companies identify and procure the right solution based on their requirements.
Thomas Koch, CEO of N:Sight, believes that social messaging enables a company to react and adapt more quickly. “It increases transparency of the processes and business activities in which the employees are involved in. Topics and problems are now brought to light, which before were only addressed in discussions and meetings within project teams and departments. Such systems therefore promote the exchange of information, the transfer of knowledge, the solving of problems, and the collaboration in the company.”
The Social Messaging Vendor Study report supports companies in selecting the right solution based on their requirements. The report produced in partnership with N:Sight in Germany provides a detailed analysis and comparisons of social messaging systems for the enterprise.
For more information about the new report, visit http://www.aiim.org/Research/Product-Studies/Social-Messaging.
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