The overriding trigger to initiate a new or replacement ECM project is that content chaos is getting out-of-hand. This perhaps reflects that most organizations fully understand the efficiency-sapping problems and high risks caused by content chaos, and just need a small trigger to get the initiative underway. The next trigger is system consolidation, which reflects a need to replace disparate legacy systems with one that is better suited to modern requirements.
For a full copy of the AIIM State of the ECM Industry Report, go to http://www.aiim.org/research.
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