http://www.aiim.org/excuse10Management ECM Excuse #10: This information management stuff is just too squishy. Managing our financial assets is important to us, so we invested in a top-notch financial system. Managing our people is important, too, so we invested in HR systems. But information is just not as critical. And managing it seems so complicated.
Check out the video at http://www.aiim.org/excuse10.
Reality:
Who says information isn’t as critical? Success is all about information – not only having it, but making sure it’s accurate, timely, and available to the people who need it to make good business decisions. If you think about it, it’s information that gives your financial assets their value, for without it, there’d be no up-to-date price lists to show to prospective customers, no order forms to capture new business, no signature pages to trigger the billing cycle, etc.
While all this may sound complicated, the fact is that information management today is more accessible than ever. Most of the core capabilities can be gotten off the shelf, and little user training is required because most of the interfaces are either Web-based or designed to work as such, and at this point anyone who uses a computer is fairly used to browsers and Google-style search boxes.
“Squishy,” therefore, would seem to be in the eye of the beholder.
For more information:
AIIM training – http://www.aiim.org/training
AIIM research – http://www.aiim.org/research
Check out the video at http://www.aiim.org/excuse10.
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