In an earlier post (2013 Predictions -- Systems of Record and Systems of Engagement -- What Comes Next?) I talked about the next steps in the "collision" between Systems of Record and Systems of Engagement.
That got me thinking about all of the other "prediction" posts relative to technology. I have to admit, I love these posts. So following a quick recap of my own predictions re SoR and SoE, you will find 100 (yes 100 110 120) predictions from posts I found interesting. This, of course, is not to imply that I've found them all. Most likely not. So if you know of some I've missed, add the link in the comments and I'll add them to the list. (Updates to original post in italics.)
So first, my predictions. And then the 100 110 120.
The complete story of the next phase in our future isn't written yet, but I would offer that it will center around the "controlled collision" between Systems of Record and Systems of Engagement and will include some version of the following 10 elements:
1 -- CIOs are beginning to adopt mobile-first and cloud-first strategies for new applications, especially for customer-facing applications, changing the traditional development process.
2 -- The key to understanding the future role of social technologies in the enterprise is that they will increasingly: 1) be a feature of Systems of Record, not a separate system; 2) either become integrated into core business processes (i.e., the honeymoon period of "social for social's sake" is over) or decline in importance; and 3) ultimately converge with email into a single system.
3 -- Via migrations from the "right hump," core document and collaboration technologies are now becoming available via the cloud to a host of organizations that heretofore relied on a chaotic mess of file shares. The trick will be to avoid simply taking c drive and file share digital landfills and moving them to the cloud.
4 -- True document collaboration (vs. either the poor Word "Track Changes" approach or the chaotic, little editorial control Google Docs approach) will become increasingly important.
5 -- Effective adoption of social technologies is not just a function of turning them on. Defining use cases, outlining expected behaviors within these use cases, and effectively managing change have just as much to do with success as the technology (check Social in the Flow for details).
6 -- The "we will never put important information in the cloud" and "we must choose between the cloud and on-prem" militancy is evolving into an awareness that the future lies in a hybrid environment in which information is managed across a continuum of platforms and devices.
7 -- The concept of synching from the early days of email (remember when we needed to actively manage what we did in email when "connected" and when we were not?) will become increasingly important in thinking about the cloud. As organizations think about strategies that integrate Systems of Record with Systems of Engagement, that link Saas enterprise applications like Salesforce.com to behind the firewall information repositories, and that allow for responsible deployment of social and BYOD technologies, the cloud will increasingly become the "place" in which synching occurs, with ultimate control by the System of Record.
8 -- In our desire to reassert control, we need to remember than the needs of the business to get things done will always trump our corporate need for control.
9 -- The Chief Marketing Officer will own more and more elements of the "controlled collision" and will be increasingly important in the intersection between Systems of Record and Systems of Engagement.
10 -- The SoR and SoE "collision" places an increasing premium on those who have skills to help manage this collision and understand the full picture, namely Information Professionals.
And here's the 100…in word cloud form first…
[Note: For all the predictions, out of respect for the authors, have just put the prediction itself. There's lots more in the original posts -- read them!]
From bloomThink -- Information Powered Social Business
Trendspotting 2013 -- by our man Billy Cripe ()
1 -- 2013 is the year business adoption of social media starts in earnest.
2 -- 2013 is the year organizations move from infants to juveniles along the maturity spectrum.
3 -- 2013 is the year big data meets big social content and has a social intelligence baby.
Marketing 2013: Top Predictions for US Marketers-- by Elana Anderson, Vice President, IBM Enterprise Marketing Management
4 -- Analyzing big data will become the defacto standard to get an intimate knowledge of customers.
5 -- Social media’s impact on business will become measurable.
6 -- Companies will embrace mobile and turn it in their favor.
7 -- The CMO and CIO will form the new C-suite power team.
8 -- Analytics will help marketing become a customer service vs. a customer annoyance.
From GIGAOM
What We'll See in 2013 in Cloud Computing -- by Barb Darrow & Stacey Higginbothamm
9 -- Proving the public cloud can handle enterprise apps.
10 -- Make-or-break for HP.
11 -- It’s time for OpenStack to stand (or not) on its own.
12 -- Infrastructure now extends beyond the four walls of the data center.
13 -- Software defined everything doesn’t get easier.
From Hubspot
8 Insightful Marketing Predictions for 2013 and Beyond by Pamela Vaughan
14 -- Social & Content Influence SEO.
15 -- Email Lives On.
16 -- Marketing Becomes More Accountable for Revenue Generation.
17 -- Inbound, Not Automation, Becomes Priority.
18 -- Marketers Will Know Thy Customer.
19 -- "Campaigns" Fade Out, Real-Time Marketing Is In.
20 -- Context Is Content's New Best Friend.
21 -- Marketing Technology Evolves.
From TNW: The Next Web
22 -- Criminals will benefit from unintended consequences of espionage.
23 -- Attackers will increasingly use apps, movies and music to install malware.
24 -- Drive-by attacks and cross-site scripting attacks will be attacker favorites.
25 -- Software updating gets easier and exploiting vulnerabilities gets harder.
26 -- Rootkits will evolve in 2013.
From Forbes
7 Predictions for Cloud Computing in 2013 That Make Perfect Sense by Joe McKendrick
27 -- More hosted private clouds.
28 -- Cloud and mobile becoming one.
29 -- The new PCs: Personal Clouds.
30 -- More cloud services brokerages.
31 -- The rise of industry-specific and community clouds.
32 -- Cloud talent shortages looms.
33 -- “Cloud” as a defining term fades.
From ZDNet
From Google's mojo to LTE vs fibre: Top 10 technology predictions for 2013 by Mark Anderson via Mary Branscombe ()
34 -- 'CarryAlongs' Dominate Global Computer Markets.
35 -- Intel: Long Live the King, the King is Dead.
36 -- Net TV Dominates.
37 -- The LTE vs. Fiber Battle Creates Regional Revolutions in Broadband.
38 -- Google Gets Its Mojo Back.
39 -- The Driverless Car Becomes a Serious and Competitive Global Project...
40 -- e-Books Are The Books.
41 -- Enterprise IT Struggles to achieve very modest gains...
42 -- "Hacktivist" efforts acquire an important and permanent role in political transparency...
43 -- Supply Chain Security Becomes a Major Factor in Global Technology Purchases.
And also 10 ways cloud computing will change in 2013 by Nick Heath () -- Reporting on Forrester list…
44 -- Business will get real about cloud costs.
45 -- Attitudes to cloud service level agreements change.
46 -- Development of enterprise apps on public cloud will be sanctioned.
47 -- Cloud takes off for back-up and disaster recovery.
48 -- Cloud doesn't have to mean commodity.
49 -- Amazon Web Services will have a fight on its hands.
50 -- Businesses will accept that not everything belongs in the cloud.
51 -- Cloud and mobile will become one.
52 -- Businesses will acknowledge that virtualisation does not mean cloud.
53 -- Developers will realise development isn't that different in the cloud.
From Word of Pie
Predictions of Pie for 2013 by AIIM's very own Laurence Hart ()
54 -- There will be More Clouds in 2013.
55 -- First Major On-Premises Traditional ECM Vendor will become Obsolete.
56 -- Big Data Falls from Grace.
57 -- Facebook Will Have Serious Competition.
58 -- A New Cloud-Based Content Management Player Will Emerge.
59 -- We Will Bicker Over Using “Social” as a Term.
60 -- Traditional Content/Document Management Vendors will be Forced to Acknowledge Challenge of Pure-Play Cloud Solutions.
From Gartner
Gartner Identifies the Top 10 Strategic Technology Trends for 2013
61 -- Mobile Device Battles: Mobile phones will overtake PCs as the most common Web access device worldwide and that by 2015 over 80 percent of the handsets sold in mature markets will be smartphones.
62 -- Mobile Applications and HTML5: There will be a long-term shift away from native apps to Web apps as HTML5 becomes more capable.
63 -- Personal Cloud: The personal cloud will gradually replace the PC as the location where individuals keep their personal content, access their services and personal preferences and center their digital lives.
64 -- Enterprise App Stores: By 2014, Gartner believes that many organizations will deliver mobile applications to workers through private application stores.
65 -- The Internet of Things: IoT is a concept that describes how the Internet will expand as physical items such as consumer devices and physical assets are connected to the Internet.
66 -- Hybrid IT and Cloud Computing: As staffs have been asked to do more with less, IT departments must play multiple roles in coordinating IT-related activities, and cloud computing is now pushing that change to another level.
67 -- Strategic Big Data: Big Data is moving from a focus on individual projects to an influence on enterprises’ strategic information architecture.
68 -- Actionable Analytics: Analytics is increasingly delivered to users at the point of action and in context.
69 -- In Memory Computing: Numerous vendors will deliver in-memory-based solutions over the next two years driving this approach into mainstream use.
70 -- Integrated Ecosystems: The market is undergoing a shift to more integrated systems and ecosystems and away from loosely coupled heterogeneous approaches.
From Money Magazine
Technology predictions for 2013 by Chris Ciaccia
71 -- Twitter files to go public.
72 -- Zynga gets acquired.
73 -- Apple TV sets come to fruition.
74 -- Larry Ellison retires.
75 -- Intel becomes a major foundry.
From Mashable
11 Big Tech Trends You'll See in 2013
76 -- Second-Screen Revolution: Their goal will be not only to enrich your viewing experience, but to also extend the consumer connection as you turn off the TV and walk out the door with your smartphone in your pocket.
77 -- Big Data: Thanks to the Internet and our ubiquitous, always-with-us and always-on smartphones, companies are capturing mountains of data about us. And 2013 is the year they finally figure out what to do with it.
78 -- End of the Anonymous Troll: It will not be cool to make up a fake names, use other people’s photos as your avatar, lie about who you are and anonymously attack others online. We might also call this time the Dawn of the Age of the End of Bullies.
79 -- End of Privacy: Concurrent with the end of anonymity will, obviously, be the end of privacy.
80 -- Rise of Reporting: Too many reporters and sites got burned in 2012 by re-reporting or over-trusting so-called "known sources." Expect 2013 to be filled with a lot more long reads, real investigative reporting and fewer digital mea culpas.
81 -- Official Death of Desktops: The writing is on the wall: In 2013, we will bury the box PC (at least in the U.S. consumer market) for good.
82 -- 3D Printing: In 2013, I expect to see a lot more 3D-printer hardware and services competition and possibly even the first 3D-toy printer (are you listening Hasbro?).
83 -- Flexible Devices: When it comes to TV, computer, tablets and phone screens, I’m pretty sure we can’t get any thinner. On the other hand, 2013 could be the year of the flexible display—and possibly flexible computer.
84 -- Embedded Technology: Embedded technology will also show up where you least expect it: utility poles, door handles, sidewalks, you name it.
85 -- Crowdfunding Mania: I don’t think 2013 marks the end of the crowd-funding craze. But, as more people realize that you do not always get a comparable turn on investment (these are often risky, high-concept projects, after all), we will see compression by 2014.
86 -- Robots Rise: The consumer robotics space has been pretty quiet for the last five years, but I think that’s all about to change.
From CMSWire
2013 Prediction: Social Business Tech will Stop Blaming Culture for Failure (Top 5 Developments) by Deb LaVoy ()
87 -- A language and a better feature set for “collaboration": We know that there are all sorts of collaboration, all sorts of teams, all sorts of work, and yet we have a very poor vocabulary for the breadth and depth of the issue.
88 -- Shifting from enabling “Social” to enabling “Complexity": “Social Business” is another troublingly vague term with little meaning, except as an inept antonym for "hierarchical."
89 -- Social objects will grow to include teams, projects and processes: Yes, Virginia. Projects are inherently social.
90 -- Measures of employee engagement will pivot toward measuring cognitive and emotional attachment to core business objectives.
91 -- A rigorous understanding of how information flows: Semantic analysis, Big Data techniques and better tracking in general will help us to develop better insight into the who, what, when, where and why of information flow.
From IDC via the Business Insider
9 Tech Trends That Will Make Someone Billions Of Dollars Next Year
92 -- The world will spend a whopping $2.1 trillion on tech in 2013.
93 -- Tech will grow insanely fast in emerging countries.
94 -- 2013 will be a make-it-or-break-it year in mobile for some vendors.
95 -- Big IT companies will feast on smaller cloud players.
96 -- A lot of smaller, specialized clouds will sprout up.
97 -- Everyone will become an IT person.
98 -- Big data will get bigger.
99 -- The data center as we know it is over.
100 -- Your work computer will be an ID you keep in your head.
From Forbes Web site...
Here is Bob Evan's list of "Top 10 Strategic CIO Issues For 2013:"
101 -- Simplify IT and Transform Your Spending: Kick the 80/20 Budget Habit.
102 -- Lead the Social Revolution: Drive the Social-Enabled Enterprise.
103 -- Unleash Your Company’s Intelligence: Create the Enterprise-Wide Opportunity Chain.
104 -- Embrace the Engagement Economy: Merge the Back Office and the Front Office into the Customer Office.
105 -- Future-Proof Your IT Architecture.
106 -- Upgrade “Cloud Strategy” to “Business Transformation Enabled by the Cloud."
107 -- Transform Big Data into Big Insights, Big Vision, and Big Opportunities.
108 -- Preside over a Shotgun Wedding: Systems of Record Marry Systems of Engagement.
109 -- Lead with Speed: CIO as Chief Acceleration Officer.
110 -- Bend the Value Curve: More Innovation, Less Integration
From AIIM Board Member Lubor Ptacek in Lubor on Tech: Content Management Predictions for 2013.
111 -- Facebook hits rocky grounds. I predict, that Facebook will actually lose active users in 2013 or that the volume of interactions will slow down.
112 -- Everything will be digital. The Razorfish founder Jeff Dachis once famously proclaimed that “everything that can be digital, will be digital." Well, he was wrong because with the advent of 3D printing, everything will be digital.
113 -- The rise of intellectual property management. When CAD drawings enter the mainstream and become valued intellectual property (IP), there will be a new wave of piracy.
114 -- Internet of iPhone things. Mobility has been on my list in some form in previous years and it won’t be missing in 2013 either.
115 -- Mobile market predictions. As for the mobile device manufacturers, I predict that Apple will continue to dominate by all metrics except for market share which is perhaps a less important metric anyway.
116 -- Censorship will succeed. Governments around the world, including many US agencies, believe that this “free for all, anything goes Internet” is evil.
117 -- New wave of computers. Forget the smartphones and tablets -- they are so 2012! In 2013, we will see the emergence of a new wave of computers that will look very different.
118 -- Responsive web design will be the buzz. With the proliferation of mobile computers and with the new wave of devices coming, there will be an even greater demand for an optimal viewing experience on every type of device, no matter what the screen size, form factor, display resolution, or its technical capabilities.
119 -- Security finally becomes a market. Information security is an interesting issue. Every customer I speak to emphasizes how critical security is for their organization. Yet, when I probe deeper, the only security measures I usually find are firewalls, HTTPS and strong passwords - perimeter security measures designed to keep the bad actors out rather than to protect the information.
120 -- IT strikes back. Consumerization, mobile devices, and social media have conquered the enterprise IT fortress in the last few years. IT departments have been declared obsolete and users have taken over. Well, that will change in 2013.
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You might also be interested in…
100+ Social Media and Content Marketing Predictions for 2013 by Joe Pulizzi ()
The Top 25 Technology Predictions From Cisco
And a few DIY guides...
- How to Achieve Best Practices: Records Management
- How to Conduct a Social Business Assessment
- How to Unclog Your Business by Automating Content-Intensive Process
- How to Assess Scanning and Capture Requirements
- Automating ERM with SharePoint
- How to Develop Taxonomies to Support Navigation, Information Discovery, and Findability
- Enterprise Content Management: Impact on Collaboration and Social Business
- How to Use SharePoint as a Self-Help Knowledge Center
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