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    « May 2011 | Main | July 2011 »

    June 16, 2011

    Some Good #AIIM community expert blog posts - #ECM #socbiz #ERM

    CMIS, A Standard Whose Time has Come by Laurence Hart Director, Technology Solutions for Washington Consulting -- ECM

    For those that aren’t aware, I live for things that make my life easier. In the Content Management space, that usually involves simplifying the work to integrate systems, managing security, and ... read more

    On the Road Again…to AIIM by Joe Budelli Senior Vice President of Sales for ABBYY USA -- Capture

    How can you turn digital disorder into a well-oiled information machine? How can you make information work for you to increase productivity and enable better decision making? These questions and...read more

    Can't we place a limit on terms? by Steve Weissman Executive Director for Holly Group -- Social Business ECM

    It’s gotta be six months since I last railed against the endless debates over vernacular (see my post on January 6), but wouldn’t you know? Here comes another new bit of jargon guaranteed to obf... read more

    User Experience? by Daniel Antion Vice President Information Services for American Nuclear Insurers -- SharePoint

    Why is it that something with as many functions, uses, applications and game-changing design features as an iPhone is ultimately easy to understand, and something like SharePoint ends up weighed... read more

    Yet another SharePoint governance article? by Christian Buckley Director, Product Evangelism for Axceler -- SharePoint

    There has been an interesting dialog running through the SharePoint twitterverse today, focusing on an increasingly common theme of the role of governance within SharePoint projects. Check out #... read more

    Transparency: Two-Way Street or Two-Way Mirror? by Cheryl McKinnon CEO/Senior Consultant for Candy Strategies Inc. -- Social Business

    Organizations large and small are still struggling to find the right balance between traditional (often hierarchical) ways of working and newer (often collaborative) business practices. When the... read more

    Those Darn RFPs %$&@!!! by Bud Porter-Roth Consultant for Porter-Roth Associates -- Capture ERM ECM SharePoint

    Those darn RFPs - can’t live with them and can’t live without them. A friend sent me a blog about RFPs and how they are useless and a waste of time. The writer of the blog goes on to say that co... read more

    Nobody Reads Anymore; Are You Ready? by Lubor Ptacek Vice President, Product Marketing for Open Text Corporation -- ECM

    No, I am not accusing humankind of a lack of interest in literature. And I assume that you passionately follow your favorite magazines - from Wired to Cosmopolitan. What I am talking about is th... read more

    An ECM Perspective on ERM: Your Penchant for Over-Retaining is Costing You by Susan Goodman Senior Vice President, Bank of America, Enterprise Digital Records Program (EDRP) for Bank of America -- ERM

    Guest Blog posting from my esteemed colleague Ed White, VP and Senior Architect at Bank of America There is a lot of truth to the saying that “you don’t own your possessions, your possession... read more

     

    Posted at 11:31 AM | | Comments (0) | TrackBack (0)

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    8 things you need to know about Open Source ECM

    Guest author: Janne Lautanala

    1 -- Open source has still a lot more potential.

    The open source movement has gained significant momentum in the operating system and database market as evidenced by the wide acceptance of Linux, Apache, PHP and MySQL. 

    This momentum has yet to have a significant impact on the open source Web content management (WCM) and portal market. Although the number of Web content management open source solutions available is large, the adoption rate remains low when compared to the market size.

    2 -- Not all Open Source solutions are same.

    The open source ECM vendor landscape is divided between ECM frameworks and systems. Frameworks provide the building blocks for developing very complex ECM implementations whereas systems are more comparable to commercial packages. The offerings come from a broad number of countries and with a wide variety of software license agreements. The systems can further be divided to fully fledged ECM/DM and web content management (WCM) solutions. 

    3 -- Focus on product selection.

    There is a great variety of open source products in the market. It is essential that you select the right product, preferably a proven one with adequate user base in order to ensure that you also have the next release of it. 

    4 -- Even though you save on product price, you still have costs.

    Even though you would get your Open Source ECM product for free, you still have to prepare for spending quite a bit of money on the implementation. There are no (open source) silver bullets. 

    5 -- Open Source support is excellent.  

    In many cases, the open source support beats commercial vendors’ support. The communities are active and many providers have commercial support in place, too. 

    6 -- Understand your open source license implications.

    There is a big difference in the licenses out there and the limitations and possibilities they bring. Review and understand the implications!

    7 -- Leverage your experiences and code.

    Hey, that what’s open source is about!

    8 -- Open Source is mature.

    Based on my experience, the functionality and maturity of open source ECM is quite in parallel with commercial products. 

    Screen shot 2011-06-16 at 10.57.39 AM Janne Lautanala has more than 15 years of experience of Information management. He has held positions in TeliaSonera, Accenture (as the Accenture Information Management Nordics lead) and currently at Avanade as the Nordics Innovation Lead.

     

    Posted at 11:03 AM in 8 things | | Comments (0) | TrackBack (0)

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    June 15, 2011

    Per Content Rules, 18 words that should banned - and what #ECM marketing terms do you think should be banned? (use #ecmbanned tag)

    Photo I'm a big fan of the MarketingProfs web site and am currently reading the book Content Rules by Ann Handley and C.C. Chapman.

    Content Rules is well worth reading for anyone who cares about web and social content.  

    The book contains a list that caught my eye (and per the authors, was influenced by one of my favorite books from high school days , Strunk & White's The Elements of Style). The list is 18 words or phrases that should be banned from marketing, sales, corporate communications, business schools, blogs, and boardrooms.

    (In the interests of true confession, I am personally not entirely innocent in the use of these words; but I will be now on.)

    Here are the 18...

    1. Impactful
    2. Leverage
    3. Learnings
    4. Synergy
    5. Revolutionary
    6. Email blast
    7. Proactive
    8. Drill down
    9. 30,000 feet
    10. Incentivizing
    11. Almost any word ending in -ize
    12. Solution
    13. Users
    14. Almost any word rooted in technology but applied to humans (e.g.,ping, bandwidth, offline)
    15. Previously good but now overused words (e.g., robust, granular, strategic, traction)
    16. Mashed together words (e.g., buy-in, mission-critical, best-of-breed)
    17. Silly phrases (e.g., "run it up the flagpole," "eat our own dog food," "out of pocket")
    18. Offensive combo phrases (e.g., "brand Nazi," "drinking the kool-aid")

    Which got me thinking about the world of content, records, and document management marketing, certainly an area that is not bereft of jargon.

    So let's have a bit of a competition? What marketing terms should be banned in the ECM space? Get your ideas in by posting a comment here or by tweeting on the hashtag #ecmbanned, and we'll put together a master list.

     

     

    Posted at 10:14 PM in e20, ecm, Industry statistics and research | | Comments (3) | TrackBack (0)

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    June 13, 2011

    You're invited - September 8 - #AIIM #Socbiz Virtual Conference - #YouTube video invitation

    The enclosed is a YouTube video invitation to our . In case your reader or email does not embed video, here is the direct link - .

    Posted at 01:36 PM | | Comments (0) | TrackBack (0)

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    June 12, 2011

    Looking for training organizations for new AIIM certification

    We're looking for organizations interested in being trainers for the upcoming .

    Background is in the presentation below.  

    If the embed doesn't show up in your reader, click directly on this link - .

    Those interested should contact Atle Skjekkeland.     

    View more from

    Posted at 10:50 PM in Compliance and records management, e20, ecm | | Comments (0) | TrackBack (0)

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    June 10, 2011

    #Palin Emails and the Stupidity Of Paper-Based Records Management for Digital Assets

    Screen shot 2011-06-10 at 12.46.18 PM Here was the lead story on the morning news ...

     "The Alaska governor's office, which is handling the release, is distributing a total of 132 boxes on Friday and another 18 boxes on Monday to news outlets, several state offices and state legislators who requested them and paid the more than $700 copying fee for each set of documents."

     OK, let me get this straight. 

    The Alaska governor's office is taking digital information and turning it into paper instead of just releasing the information in digital form. 

    Sigh. 

    So is it safe to assume then that the official record of these email communications is the paper version?

    Sigh. 

    And also safe to assume that all the metadata associated with these communications is of no interest?

    Sigh. 

    And to make things even nuttier, the Washington Post is reportedly looking for 100 volunteers to crowdsource finding juicy paper needles in this paper haystack. For information THAT WAS IN DIGITAL FORM TO BEGIN WITH. 

    Sigh. 

    As I have said many times in presentations, continuing to apply paper based assumptions to digital information that is further and further removed from paper is like . 

    Sigh.  I wish I had a sports car.

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    AIIM is sponsoring a virtual conference on September 8 on many of the issues. Register now. 

    Learn about ELECTRONIC Records Management.

     

    Posted at 12:50 PM in Compliance and records management, ecm | | Comments (8) | TrackBack (0)

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    June 09, 2011

    Industry powerhouses collaborate to craft new guidelines for strategic deployment of Social Business systems

    AIIM has gathered leaders from 18 Social Business and Content Management companies to serve on the second major taskforce project in the social content definition process, this one headed by ProfessorAndrew McAfee, known as the grandfather of E2.0. "I am excited to partner with AIIM on this effort," says Dr. McAfee. “The technologies, practices, and philosophies of the 2.0 Era continue to affect companies in important ways, and it is critical to study the phenomenon as it unfolds. This project will give us the chance to see firsthand and in real time how organizations are changing the way they generate and use information, one of the most important transformations taking place in today's business world."

    In a kickoff meeting at the Sloan School of Management at MIT, task force executives architected the plan for the creation of case studies and a road map for the responsible use of Social and Enterprise 2.0 technologies in transforming key business processes. The road map will focus on use cases and select processes that are core to most business organizations.

    According to McAfee, Marketing and Sales are two groups that clearly should work closely together, but too often don't.  "We're going to examine how the new tools for collaboration and interaction are impacting the interface between these two functions, and hopefully improving it," he says.  Business innovation is another process to be examined in the Social construct.  "Until very recently, companies had to specify in advance who their innovators were. Now they don't. We're going to explore how technology-facilitated open innovation is playing out across companies," explains McAfee.

    In addition to defining the Social Business impact on improving specific processes, the taskforce will also investigate how the tools and approaches of the 2.0 Era are changing the way knowledge workers interact on a day-to-day basis, and bringing higher levels of serendipity and goodwill to the enterprise and its ecosystem.  "This isn’t about Social for Social’s sake," cautions AIIM President, John F. Mancini.  “Our efforts are designed to help organizations use these systems in a strategic way to improve the flexibility of their core business functions, making them more responsive to, and inclusive of internal and external customers,” he says.

    Working with Dr. McAfee, the task force will be conducting broad business research across industry verticals as well as interviews with select CIOs and IT executives from major corporations and government agencies this summer.  The group’s analysis and findings will be presented in a series of AIIM-produced reports, whitepapers, webinars, and a virtual conference this fall.

    -----

    The Task Force members include ABBYY, Alfresco, Box.net, EDB ErgoGroup, EMC, EvoApp, Hyland, IBM, Iron Mountain, Jive Software, Microsoft, Moxie Software, Newsgator, Open Text, Oracle, PFU Systems, Socialtext, and Yammer.

     

    Posted at 12:38 PM in e20, ecm, social business | | Comments (0) | TrackBack (0)

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    3rd Party ECM Add-Ons Still Very Popular in #SharePoint implementations...

    We have the results,  we're just waiting on the design of the report. A few preview numbers...

    • 3rd party ECM add-ons are still very popular despite the added content management functions of 2010.
    • Upgrades to 2010 seem to be taking a while with only 8% of users live, plus 6% who are first-timers direct to 2010. In 6 months time, over 50% say they will be live on 2010.
    • Interestingly, standardizing a taxonomy or metadata template was the biggest upgrade issue, showing that the new functions are being adopted - except maybe the RM functions - but over 60% still plan to use add-ons. Re-applying customization, and training staff were the next two issues.

    Much more to come...Contact Doug Miles if you are a blogger or writer and want an advanced look.

    In the meantime, SharePoint afficiandos might be interested in a couple of upcoming training courses -- and a FREE course...

    Train in SharePoint best practices with AIIM – online or in the classroom.

    Upcoming SharePoint Classroom Sessions:

    • San Francisco, CA, July 12-15, 2011
    • Toronto, ON, August 16-19, 2011
    • Atlanta, GA, September 13-16, 2011

    Get a feel for our SharePoint training content, review this SharePoint Specialist module on Strategy at no cost ($80 value). Be sure to use promotion code SPM2 to access the module.

    If you have questions, prefer to register via telephone, or need an invoice, please call or send an email to

     

    Posted at 11:34 AM in ecm, sharepoint | | Comments (0) | TrackBack (0)

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    June 08, 2011

    8 great #ECM and #Socbiz blog posts

    Structured vs Unstructured Records– Really? by John Phillips (Management Consultant for Information Technologies Decisions) -- ERM

    One of the things that always amazes me is how the proverb “the more things change, the more they stay the same” still applies today in the world where technology and recordkeeping concepts merg...read more

    Content, Records & Forms: Lands of the Lost by Steve Weissman (Execuive Director for Holly Group) -- ERM Capture ECM

    One of the (few?) perqs of being a consultant in this space is the opportunity to spend time in a number of professional disciplines. For me, the usual suspects are content management, records, ... read more

    Part Three: An Evening in A-Day-in-the Life of a Social CEO by JB Holston (CEO for Newsgator) -- Social Business

    As reported in Part One and Part Two of this blog post, I ‘work socially’ as CEO of NewsGator. Here is a look at the evening of just one productive workday using social computing tools. Like... read more

    Don’t Forget the Fun Stuff by Daniel Antion (Vice President Information Services for American Nuclear Insurers) -- SharePoint

    It’s 6:30 am, and my first task of the day is complete; I have just entered my step-count from yesterday into the tracking list for our company Wellness Program. Of course the tracking list is i... read more

    Clouds May Bring Dark Days for Records Management by Dan Elam (VP for IQ Group) -- Social Business ERM ECM

    This week Apple unveiled the industry’s worst-kept secret: their iCloud offering that permits users to store information in the cloud and make it accessible via PC, tablet, and mobile devi... read more

    The AIIM Social Business Virtual Event - Governance Track by Jesse Wilkins (Director, Systems of Engagement for AIIM International) -- Social Business

    By now you've probably heard about the Social Business virtual conference AIIM is hosting on September 8, 2011. You may have seen announcements on LinkedIn, or via Twitter, or even targeted ads ...read more

    PG&E Misses Key Deadline to Produce Records by Bud Porter-Roth (Consultant for Porter-Roth Associates) -- ERM Capture ECM

    “Pacific Gas & Electric has acknowledged it will miss a key deadline by more than a year to produce documents on the history of weld problems over the past 55 years in its gas transmission syste... read more

    Capture: Cut Through the Clutter by Bryant Duhon (Editor for AIIM International) -- Capture ECM

    A conversation with Harvey Spencer, author of the AIIM Capture Software Product Study. Harvey laments that capture isn't sexy, points out the mess the market is, and his favorite part of writing...read more

     

    Posted at 09:31 PM in 8 things, Compliance and records management, e20, ecm | | Comments (0) | TrackBack (0)

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