I did an audio version of my Info360 keynote yesterday. The direct link is HERE.
For those interested in a direct link just to the slides, click .
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I did an audio version of my Info360 keynote yesterday. The direct link is HERE.
For those interested in a direct link just to the slides, click .
Posted at 11:20 PM | Permalink | Comments (1) | TrackBack (0)
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Just FYI, I'll be doing my again virtually for the Oklahoma Chapter of AIIM on Thursday the 31st at 4:15 Eastern Time.
Since I'll be doing this virtually anyway, I decided to make this available to everyone.
I'll be doing so with a SlideShare offering called Zipcast. All you need to do is go to the following at 4:15 Eastern time. There are no plug-ins or software downloads or registration. You just click at 4:15. I'll send a reminder on Twitter right before. You will have your choice of a VOIP connection or a conference call number.
Here's the link --
One note of caution -- SlideShare indicates that Zipcast is a beta product, so there may be some wrinkles along the way. But we thought we'd give it a try and see how well it works.
Hope to "see" you there.
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Now I don't want the title of this post to come across as haughty. I give a lot of presentations, but I would be the first to admit that I have a lot to learn. But I do try to constantly improve with each one, and so at least I have a pretty good idea of what SHOULD be done. And coming on the heels of listening to a fair number of presentations at the info360 event, let's just say I got a pretty good idea last week of the converse as well.
[I should also say at this point that I owe a big debt to for all of his work on effective presentations. I LOVE his stuff, whether it is his blog, Presentation Zen, or his books, , or the new one . It is likely anything remotely intelligent in this blog post is derivative of something I read by him somewhere and it got fixed in my head and I didn't even realize it; the bad ideas herein are likely my own.
So here goes - 8 things I have learned about effective presentations
1 - There is no need for a keynote to be more than 20 minutes.
I wish I could convince more event organizers of this. Almost every organizer of every keynote to which I am invited suggests 40-45 minutes. I am convinced 100% that anything that can be said in 40 minutes can be said better in half the time. I think back to a quote by Mark Twain (at least that's how I remember it - if it isn't Mark Twain, it SHOULD be) that goes something like, "I would have sent you a shorter letter but I didn't have the time." Your job is not to hook up the firehose and tell everyone everything you know about a subject.
2 -- Tell them what you are going to tell them. Tell them. Tell them what you told them.
This was advice that my 8th grade English teacher Miss Porro (who later reportedly quit teaching in order to be part of the Hair Bear Bunch at DisneyWorld) gave us relative to writing. It holds up in the world of presentations as well. First set the stage, and if possible, set up a conflict or issue that the audience cares about. Then discuss the implications of this conflict. Then help the audience think about how to resolve it.
3 - Get out from behind the podium.
This carries with it the obligation on the part of the organizer to put a display in front of the stage or at least position your laptop so you can see your slides without turning your back to the audience to look at the screen. I wish this was easier, but most event organizers still insist on tethering you to the podium.
4 - Try to deliver your content as if it is a performance. It is.
That means it has a beginning, a middle and an end. That means it has pacing. That means you convey the structure of the presentation without one of those horrendous 12 point text-based bullet agenda slides. Give the audience a sense of what is coming. However, the goal of the "agenda slide" should be to build anticipation rather than generate uncertainty among the audience as to whether they will actually survive your presentation. It reminds me of the old church joke...
"Mom, what are those monuments around the sides of the church?"
"Those are to remember those who died in the service."
"Did they die during the 9:00 or the 11:00 service?"
5 - Can the commercials.
No more than 2 slides about who you are and what your organization or company does and all the great things you can sell the audience. The audience didn't come for that. They came to be educated, not sold to. Do a good job on the content and your domain expertise will sell your wares for you.
This one is hard for me given that as a non-profit, we don't have that many opportunities to stand up and sell our wares. But people don't care about what I have to sell when they are listening to a keynote. If they have come to be educated they don't want to hear about either an association or the fabulous features and functionality of a scanner.
6 - No font smaller than 24 pt.
Ever. On anything. Even charts. Ever.
Don't ever again say the words, "I know you can't read this..." because the follow-on unspoken implication to the audience is "...because I don't give a damn about you anyway."
7 - No clip art and minimal canned templates.
Get rid of those goofy built-in PowerPoint clip art images and the templates that EVERYONE knows are right out of the box from PowerPoint. Especially the ones that move. You look like a chump and they seem like they are straight out of SpongeBob Squarepants. If you use images for illustration, use photos. Nice ones.
8 - Less is better than more.
Start with just a written document, almost a short essay outlining the story you want to tell, following Miss Porro's advice. After you have the rough draft, cut it by 30%. Then think about slides that illustrate the points in your mini-essay.
The night before your presentation, give it aloud, talking with no notes other than the minimal text that is on the slides. Force yourself to say the words aloud and see how they sound. Time it and make sure you are on target. Do it again if you are not yet comfortable, trimming anything extraneous along the way. You will feel like an idiot talking to yourself in a hotel room, but I am convinced that saying the words aloud helps map them better into your brain in some weird way. Plus it is a better use of your time than, say, watching those hotel channels that you shouldn't be watching anyway. The next morning, do it again so it is fresh in your mind.
And then wing it on stage. No notes. No detailed 12 point bullet slides that you read.
Thanks for listening...
Posted at 06:27 PM in 8 things, e20, ecm | Permalink | Comments (9) | TrackBack (0)
Technorati Tags: aiim, design, document management, ecm, ERM, garr reynolds, john mancini, keynote, naked presenter, presentation zen, presentations, records management, social business, social media
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...Watch this space for an announcement next week...
A couple of other updates.
Our new State of the ECM Industry Report is available. Get it now. Free; reg/login is required.
We just published our AIIM Social Business Roadmap. Also free. [I think I need a new business model!] Enjoy. A great guide for getting started with a social strategy.
And don't forget our new AIIM Capture Course, created by Capture Knowledge King Brian Tuemmler.
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Direct link , followed by embedded version.
Posted at 08:01 AM in Compliance and records management, e20, ecm | Permalink | Comments (0) | TrackBack (0)
Technorati Tags: aiim, content management, document management, ecm, erm, social business, social media
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The End of an Era – and the Beginning of Another…
The Info360 event taking place from March 21 – 24 in Washington, DC will be the final “AIIM” Show to bear the AIIM name. This is the culminating activity of an evolutionary course we began 10 years ago when we sold the event (known as the AIIM International Exposition and Conference) to Advanstar/Questex. It also marks the successful transition to the Info360 name for the event, a transition initiated by Questex 3 years ago.
Our action at that time was based on the belief that: a) large scale horizontal trade shows were changing rapidly; and b) so too was our industry. We believe that the past decade has borne out the foresight of AIIM and our Board of Directors from that decision a decade ago.
When we sold the Show, our objective was to create a revitalized association with 4 key functions: 1) networking for peer-to-peer engagement; 2) small scale vertically and geographically niched events, both in-person and virtual; 3) market research centered on the experience of users with content, document, and records management technologies; and 4) a standardized curriculum and structure for industry training.
The success of this strategy is reflected in a few data points:
Networking -- We now have 72,200 basic members and 5,300 professional members, up significantly over 2009. This is the first year since we sold the AIIM Show (when professional membership was embedded in Conference attendance) that we have topped 5,000 professional members. Our professional members are represented by 34 local chapters that, in 2010 hosted a cumulative total of 160 local events.
Niched Events -- Our Content Management Seminar Series (often called “the Roadshow”) continues to set the standard for effective local events in both the US (run by AIIM) and in the UK (run by a partner organization, Revolution). This multi-city series generated a total of 5,841 registrations in 2010; it is a major source of “new blood” into the user membership. We also host virtual events every week (37 total in 2010), in both North America and in Europe. In 2010 these webinars yielded over 20,000 registrants; a new record.
User Focused Research -- Our Industry Research program published 11 titles in 2010, including 5 in the popular Industry Watch series. This information, provided at no cost to end users, is underwritten through sponsorships. There were 10,139 downloads of our Industry Watch reports in 2010, and the research was featured in a long list of industry press reports and presentations. We convened a major industry initiative in 2010 headed by market strategist and best-selling author Geoffrey Moore focused on defining the role of content management in the emerging world of Systems of Engagement.
Training -- In the training arena, we passed the 17,000-student mark in 2010. Over 42% of our training business is now on-line, reflecting the migration of professional development to the web. 3,200 students took 4,511 courses in 2010 alone. In 2010 we launched our 7th core training competency, focused on the role of SharePoint in an ECM strategy, and just this month launched an 8th course focused on Capture.
This success sets the stage for a number of new initiatives we will be launching this year. Here is just a partial sample…
We will continue to be involved in the Info360 event, but in a different role. As an association sponsor (along with other associations) – and more particularly as an organization with a long and rich history associated with the NMA and AIIM and now Info360 event -- we will hope for its continued success.
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AIIM Board member John Chickering -- always on the prowl for interesting information -- spotted some data from the Federal Reserve that illustrates just how far we have come in the world of paperless transactions.
Over the past decade, we've gone from a 58%/42% paper/paperless split in the volume of electronic transactions to 24%/76%. Quite an amazing shift in such a short period of time. Almost 80 billion electronic transactions in 2009, up from less than 30 billion at the beginning of the decade.
The only thing that amazes me is that there are still so many checks out there, demonstrating the cultural resistence of any process to paperless, no how compelling the value proposition. I can't even remember the last time I wrote an actual check. But apparently there are still some of you out there.
Here's the raw data. What examples do you have from process near and dear to you? Any data you are willing to share from your own processes about the disappearance of paper?
Posted at 02:48 PM in e20, ecm, Industry statistics and research | Permalink | Comments (6) | TrackBack (0)
Technorati Tags: ATMs, Banking, checks, debit cards, document management, finance
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In case the following bit of active content doesn't come through for e-mail subscribers, the purpose of this post is to ask you to become a fan of my blog, Digital Landfill. For some reason during a recent change in domain mapping, my previous fan list disappeared.
All you need is to go to Digital Landfill and click on the thumbs up button in the upper right hand corner. It looks like this.
Thanks so much.
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The Odd Couple: Relationship between Born Digital and Paper Documents by Chris "Imaging Savant" Riley Sr. ECM & Document Capture Architect for ShareSquared Inc. --
There are two primary drivers for document capture, paper reduction is the most mentioned, but more often organizations want to link paper business process with digital ones. Today most compani... read more
You know when you're a KM grunt? It's when the sheen of a cool new application pales in comparison to a core component that learns new tricks while maintaining its humble basic, unassuming ident... read more
"How many people here are on Linkedin?" I asked a group of business professionals to whom I was speaking about enterprise social networking. Everyone in the group raised their hands and I felt ...read more
I have been reading many predictions from the modern Nostradamus’ out there (should that be Nostradami?) that the end of the IT department is near. Rigid, stingy and mean seem to be the ch... read more
Which one will you see first? Not so many years ago people were saying we’d have flying cars, phones without wires and a paperless office. Well, one out of three is not too bad … I guess. ... read more
Seems like everyone is getting into or looking into the cloud these days. I started looking at Office 365 from a SharePoint point of view and started to get interested in the bigger picture. So,... read more
The WikiLeaks scandal involving the release of 250,000 classified State Department cables has put automatic redaction software in the spotlight. Apart from this example of the unauthorized relea... read more
My last post was all about fear: I looked in detail at how the growth in discoverable content types, the increasing complexity in the technology landscape, and the lack of regulatory guidance ha... read more
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Technorati Tags: aiim, e20, ecm, kodak, oracle, PRTM, sharepoint, social business, zylab
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